Privacy Policy
Effective Date: 08 June 2025
Company Name: Shine Shift Cleaners
Contact Email: info@shineshiftcleaners.com
Contact Number: 07300 090179
At Shine Shift Cleaners, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data in line with the UK General Data Protection Regulation (UK GDPR).
What Information We Collect
We may collect the following personal information when you contact us or use our services:
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Full name
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Email address
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Phone number
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Home or business address
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Payment details (when applicable)
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Cleaning service preferences
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Feedback or reviews you provide
How We Use Your Information
We only use your data to provide and improve our services. This includes:
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Scheduling and managing cleaning appointments
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Responding to your enquiries or feedback
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Sending service updates or reminders
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Processing payments and issuing invoices
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Maintaining customer records for business administration
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Sending occasional promotional offers (with your consent)
Sharing Your Data
We do not sell or rent your personal data to third parties.
We may share limited information with:
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Our trusted team of Shine Shift cleaners (for scheduling purposes)
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Payment processors or banks (for secure transactions)
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Regulatory authorities (if required by law)
All third-party service providers we work with are required to comply with data protection laws.
How We Protect Your Data
We take reasonable technical and organisational measures to safeguard your data from loss, misuse, or unauthorised access, including:
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Secure storage systems
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Password-protected devices
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Limited access to data by staff
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Regular data reviews and backups
Data Retention
We only retain your personal information for as long as necessary to:
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Deliver our services
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Comply with legal and tax obligations
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Resolve disputes and enforce agreements
If you are no longer a customer, we will securely delete or anonymise your data after a reasonable period (typically 6 years for tax purposes).
Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate or outdated data
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Request deletion of your data (where legally applicable)
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Object to or restrict how your data is used
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Withdraw consent at any time
To exercise any of these rights, email us at info@shineshiftcleaners.com
Cookies (If Applicable)
If our website uses cookies, these are small text files stored on your device to improve user experience. You can accept or decline cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Effective Date.”
Contact Us
If you have any questions about this policy or how we handle your data, please contact:
Shine Shift Cleaners
email: info@shineshiftcleaners.com
Tel: 07300 090179